BlueOne (BlueOne The Honors CC)
BlueOne CC, Korea’s leading leisure company, introduced ESL labels in its operating locker room for personalized customer experiences.
| Sectors | Leisure/Sports/Amusement Park |
|---|---|
| Country | South Korea |
| Number of clubs | 600 |
| Introduction | 2017 Year |
| Product family | Real-time, Graphic |
Summary
BlueOne CC introduced SoluM ESL with real-time system updates to provide welcome messages and locker location notification service to its customers. Contributing to customer satisfaction and corporate image through premium services, BlueOne CC is expanding ESL system to the golf courses and amusement parks nationwide.
Requirements
BlueOne CC wanted to introduce a real-time automatic system to display customer information, welcome message along the weather information (temperature, wind speed, rain, etc.) by installing ESL in each individual locker. Additionally, BlueOne CC requested a solution differentiated from the LCD display which has high investment cost and high power consumption.
Suggested contents
SoluM has offered a real-time wireless update system developed with 45 years of accumulated wireless communication technology, enabling stable system construction with low investment and maintenance cost. For hardware, SoluM proposed the 3-color ESL with LED function for guests to easily locate their personalized locker. Lastly, custom designed cases are applied to complement the clean and digitized atmosphere of the premium facility.
Introduction effect
SoluM’s customized system enables stable and real-time operation of the system. Sales revenues has increased, as well as its reputation in the industry with improved customer satisfaction by providing personalized welcome messages and other useful information to their guests. BlueOne CC is now expanding SoluM ESL to other facilities nationwide.