HomePlus
(TESCO Korea)
Superior high-speed, high-capacity data processing and low-cost ESL minimize total infrastructure investment costs
| Sectors | Super / Hyper |
|---|---|
| Country | South Korea |
| Number of stores | 141 |
| Introduction | 2013 Year |
| Product family | Segment |
Summary
Homeplus, one of the top three Korean retailers, introduced SoluM ESL in 2013 in accordance with the guidelines of TESCO HQ to eliminate the need for paper label replacement and management. Homeplus has improved store operation efficiency over the last 4 years by focusing on employee satisfaction and customer service.
Requirements
Homeplus wanted to eliminate customer complaints due to pricing errors by reflecting real-time price changes during store hours. Homeplus also requested for a high-speed data processing system that can reduce the staff resources used in the paper label replacement, and a solution that can achieve maximum effect with low investment cost.
Suggested contents
SoluM has responded to the requirements of Homeplus with its high-capacity/high-speed data transmission system developed based on 45 years of accumulated wireless communication technology. Instead of the existing LCD type ESL, SoluM proposed and e-paper segment ESL that has high readability and low infrastructure investment costs.
Introduction effect
With the fast and reliable SoluM ESL system, store staffs were able to reduce price tag management time, focus more on customer interactions during the special promotional season, and significantly enhance customer satisfaction by reducing price errors. Additionally, easy installation process and low infrastructure cost aided in a quick ROI. Based on years of successful ESL operation, Homeplus is looking into SoluM’s new products and solutions.